BlackBerry Bold 9650
Smartphone
User Guide
Version: 6.0
To find the latest user guides, visit www.blackberry.com/docs/
smartphones.
SWDT643442-941426-0131034211-001
Contents
Quick Help..........................................................................................................................................................................................................
9
Top 10.................................................................................................................................................................................................................
9
Getting to know your smartphone.....................................................................................................................................................................
13
Tips.....................................................................................................................................................................................................................
19
Make it yours......................................................................................................................................................................................................
24
Shortcuts............................................................................................................................................................................................................
32
Phone shortcuts.................................................................................................................................................................................................
32
Message shortcuts..............................................................................................................................................................................................
32
File and attachment shortcuts...........................................................................................................................................................................
33
Typing shortcuts.................................................................................................................................................................................................
34
Media shortcuts.................................................................................................................................................................................................
35
Browser shortcuts..............................................................................................................................................................................................
36
Calendar shortcuts.............................................................................................................................................................................................
37
Search shortcuts.................................................................................................................................................................................................
37
Troubleshooting: Shortcuts................................................................................................................................................................................
38
Phone.................................................................................................................................................................................................................
39
Phone basics.......................................................................................................................................................................................................
39
Emergency calls..................................................................................................................................................................................................
42
Volume...............................................................................................................................................................................................................
42
Voice mail...........................................................................................................................................................................................................
43
Speed dial...........................................................................................................................................................................................................
44
Call waiting, call forwarding, and call blocking...................................................................................................................................................
45
Fixed dialing and smart dialing...........................................................................................................................................................................
47
Conference calls.................................................................................................................................................................................................
49
Call logs...............................................................................................................................................................................................................
50
Multiple phone numbers....................................................................................................................................................................................
51
Phone options....................................................................................................................................................................................................
52
Phone shortcuts.................................................................................................................................................................................................
54
Troubleshooting: Phone.....................................................................................................................................................................................
55
Voice commands................................................................................................................................................................................................
57
Perform an action using a voice command........................................................................................................................................................
57
Available voice commands.................................................................................................................................................................................
57
Change the language for voice commands........................................................................................................................................................
58
Turn off choice lists for voice commands...........................................................................................................................................................
58
Change the options for voice prompts...............................................................................................................................................................
58
Improve voice recognition..................................................................................................................................................................................
59
Troubleshooting: Voice dialing...........................................................................................................................................................................
59
Messages............................................................................................................................................................................................................
60
Email...................................................................................................................................................................................................................
60
PIN messages......................................................................................................................................................................................................
76
Text messages....................................................................................................................................................................................................
80
Security options for messages............................................................................................................................................................................
88
Attachments.......................................................................................................................................................................................................
90
S/MIME-protected messages.............................................................................................................................................................................
92
IBM Lotus Notes native encrypted messages.....................................................................................................................................................
98
PGP protected messages....................................................................................................................................................................................
99
Message shortcuts..............................................................................................................................................................................................
104
File and attachment shortcuts...........................................................................................................................................................................
105
Troubleshooting: Messages................................................................................................................................................................................
106
Files....................................................................................................................................................................................................................
112
File basics...........................................................................................................................................................................................................
112
Managing files and attachments........................................................................................................................................................................
114
File and attachment shortcuts...........................................................................................................................................................................
117
Troubleshooting: Attachments...........................................................................................................................................................................
118
Media.................................................................................................................................................................................................................
119
Music..................................................................................................................................................................................................................
119
Podcasts.............................................................................................................................................................................................................
122
Videos.................................................................................................................................................................................................................
124
Video camera.....................................................................................................................................................................................................
125
Camera...............................................................................................................................................................................................................
127
Pictures...............................................................................................................................................................................................................
129
Voice notes.........................................................................................................................................................................................................
131
Ring tones...........................................................................................................................................................................................................
133
Media storage....................................................................................................................................................................................................
134
Transferring and downloading media files.........................................................................................................................................................
137
Supported audio and video file formats.............................................................................................................................................................
139
Media shortcuts.................................................................................................................................................................................................
139
Troubleshooting: Media.....................................................................................................................................................................................
140
Ring tones, sounds, and alerts............................................................................................................................................................................
143
About ring tones, sounds, and alerts..................................................................................................................................................................
143
Change your ring tone, notifiers, or reminders..................................................................................................................................................
143
Add a custom profile..........................................................................................................................................................................................
144
Add a contact alert.............................................................................................................................................................................................
144
Silence your device.............................................................................................................................................................................................
144
Flashing LED........................................................................................................................................................................................................
145
Change alarm notification options.....................................................................................................................................................................
145
Turn on event sounds.........................................................................................................................................................................................
145
Troubleshooting: Ring tones, sounds, and alerts...............................................................................................................................................
146
Browser..............................................................................................................................................................................................................
147
Browser basics....................................................................................................................................................................................................
147
Browser bookmarks............................................................................................................................................................................................
150
RSS feeds............................................................................................................................................................................................................
151
Browser options.................................................................................................................................................................................................
152
Browser security.................................................................................................................................................................................................
154
Browser push......................................................................................................................................................................................................
156
Browser shortcuts..............................................................................................................................................................................................
157
Troubleshooting: Browser..................................................................................................................................................................................
158
Calendar.............................................................................................................................................................................................................
159
Calendar basics...................................................................................................................................................................................................
159
Meetings.............................................................................................................................................................................................................
160
Conference call meetings...................................................................................................................................................................................
162
Synchronizing calendar.......................................................................................................................................................................................
164
Calendar options................................................................................................................................................................................................
166
Calendar shortcuts.............................................................................................................................................................................................
167
Troubleshooting: Calendar.................................................................................................................................................................................
168
Contacts..............................................................................................................................................................................................................
170
Contact basics.....................................................................................................................................................................................................
170
Customizing contacts.........................................................................................................................................................................................
171
Synchronizing contacts.......................................................................................................................................................................................
173
Personal distribution lists...................................................................................................................................................................................
175
Multiple contact lists..........................................................................................................................................................................................
176
Contact list options.............................................................................................................................................................................................
176
Troubleshooting: Contacts.................................................................................................................................................................................
177
Clock...................................................................................................................................................................................................................
179
Set the date and time.........................................................................................................................................................................................
179
Change what appears on the screen when your device is charging...................................................................................................................
179
Change the clock face.........................................................................................................................................................................................
179
Display a second time zone on the clock............................................................................................................................................................
180
Turn on the alarm...............................................................................................................................................................................................
180
Silence the alarm................................................................................................................................................................................................
180
Change alarm notification options.....................................................................................................................................................................
180
Turn on bedside clock mode..............................................................................................................................................................................
181
Set options for bedside clock mode...................................................................................................................................................................
181
Use the stopwatch..............................................................................................................................................................................................
181
Use the timer......................................................................................................................................................................................................
181
Change timer notification options......................................................................................................................................................................
182
Troubleshooting: Clock.......................................................................................................................................................................................
182
Tasks and memos...............................................................................................................................................................................................
183
Create a task or memo.......................................................................................................................................................................................
183
Send a task or memo..........................................................................................................................................................................................
183
Change or delete a task or memo......................................................................................................................................................................
183
Change the status of a task................................................................................................................................................................................
183
Hide completed tasks.........................................................................................................................................................................................
184
Show tasks in the calendar.................................................................................................................................................................................
184
Synchronizing tasks and memos.........................................................................................................................................................................
184
About categories................................................................................................................................................................................................
186
Categorize a contact, task, or memo..................................................................................................................................................................
186
Create a category for contacts, tasks, or memos...............................................................................................................................................
186
Turn off the prompt that appears before you delete items...............................................................................................................................
187
Typing.................................................................................................................................................................................................................
188
Typing basics......................................................................................................................................................................................................
188
Typing input methods........................................................................................................................................................................................
189
Typing options....................................................................................................................................................................................................
189
Spelling checker..................................................................................................................................................................................................
190
Custom dictionary..............................................................................................................................................................................................
191
AutoText.............................................................................................................................................................................................................
192
Typing shortcuts.................................................................................................................................................................................................
193
Troubleshooting: Typing.....................................................................................................................................................................................
194
Keyboard............................................................................................................................................................................................................
195
Assign an application to a Convenience key.......................................................................................................................................................
195
Change the default currency symbol..................................................................................................................................................................
195
Set the cursor speed...........................................................................................................................................................................................
195
Turn on key tones...............................................................................................................................................................................................
195
Set the trackpad sensitivity................................................................................................................................................................................
196
Turn off trackpad sounds...................................................................................................................................................................................
196
Troubleshooting: Keyboard................................................................................................................................................................................
196
Language............................................................................................................................................................................................................
197
About typing input languages............................................................................................................................................................................
197
Change the language..........................................................................................................................................................................................
197
Use a shortcut for switching typing input languages when you are typing........................................................................................................
197
Add a display language.......................................................................................................................................................................................
198
Delete a language...............................................................................................................................................................................................
198
Troubleshooting: Language................................................................................................................................................................................
198
Screen display.....................................................................................................................................................................................................
199
Set options for backlighting................................................................................................................................................................................
199
Use a picture as your device wallpaper..............................................................................................................................................................
199
Change the display font......................................................................................................................................................................................
199
Organizing applications on the Home screen.....................................................................................................................................................
200
Add a message that appears when your device is locked..................................................................................................................................
201
Use grayscale or reverse contrast for the screen display...................................................................................................................................
201
Turn on flashing LED notification for wireless coverage....................................................................................................................................
201
Themes...............................................................................................................................................................................................................
201
Troubleshooting: Display....................................................................................................................................................................................
202
GPS technology...................................................................................................................................................................................................
203
About GPS technology........................................................................................................................................................................................
203
Turn on GPS technology.....................................................................................................................................................................................
203
Set the GPS receiver that you use to track your movement..............................................................................................................................
203
Get your GPS location........................................................................................................................................................................................
204
Prevent others from tracking your location.......................................................................................................................................................
204
Turn off location aiding......................................................................................................................................................................................
204
Troubleshooting: GPS technology......................................................................................................................................................................
205
Maps...................................................................................................................................................................................................................
206
Map basics..........................................................................................................................................................................................................
206
Map options.......................................................................................................................................................................................................
209
Map shortcuts....................................................................................................................................................................................................
209
Troubleshooting: Maps......................................................................................................................................................................................
210
Applications........................................................................................................................................................................................................
211
About multitasking.............................................................................................................................................................................................
211
Keep an application running in the background and switch to another application.........................................................................................
211
Close an application so that it is not running in the background.......................................................................................................................
211
About adding applications..................................................................................................................................................................................
212
About social networking applications................................................................................................................................................................
213
About instant messaging applications................................................................................................................................................................
213
Require your device password before adding an application............................................................................................................................
213
Delete an application.........................................................................................................................................................................................
214
View properties for an application.....................................................................................................................................................................
214
View the size of an application database...........................................................................................................................................................
214
Troubleshooting: Applications...........................................................................................................................................................................
214
BlackBerry Device Software...............................................................................................................................................................................
215
About updating the BlackBerry Device Software...............................................................................................................................................
215
Update the BlackBerry Device Software from a web site..................................................................................................................................
216
Update the BlackBerry Device Software using the BlackBerry Desktop Software.............................................................................................
216
Troubleshooting: BlackBerry Device Software...................................................................................................................................................
217
Manage Connections..........................................................................................................................................................................................
218
Manage Connections basics...............................................................................................................................................................................
218
Mobile network..................................................................................................................................................................................................
220
Wi-Fi technology................................................................................................................................................................................................
224
Bluetooth technology.........................................................................................................................................................................................
230
Power and battery..............................................................................................................................................................................................
238
Turn off your device...........................................................................................................................................................................................
238
Set your device to turn on and turn off automatically.......................................................................................................................................
238
Reset the device.................................................................................................................................................................................................
238
Check the battery power level...........................................................................................................................................................................
238
Tips: Extending battery life.................................................................................................................................................................................
238
Memory and media cards...................................................................................................................................................................................
240
About media cards.............................................................................................................................................................................................
240
Supported media cards......................................................................................................................................................................................
240
View the amount of available storage space on your device.............................................................................................................................
240
Turn off media card support..............................................................................................................................................................................
240
Repair files stored on your media card or on your device.................................................................................................................................
240
About compression............................................................................................................................................................................................
241
About file encryption..........................................................................................................................................................................................
241
Turn on encryption.............................................................................................................................................................................................
241
Tips: Freeing and conserving storage space.......................................................................................................................................................
242
Troubleshooting: Storage and media cards........................................................................................................................................................
243
Search.................................................................................................................................................................................................................
244
Search for an item..............................................................................................................................................................................................
244
Set the types of items that are included in searches.........................................................................................................................................
244
Search for messages...........................................................................................................................................................................................
244
Message search criteria......................................................................................................................................................................................
245
Do more with your message search results.......................................................................................................................................................
245
Search for text in a message, in a file, or on a web page...................................................................................................................................
246
View, change, or delete a saved search.............................................................................................................................................................
246
Search for a contact in your organization's address book..................................................................................................................................
246
Search shortcuts.................................................................................................................................................................................................
247
SIM card..............................................................................................................................................................................................................
248
About the SIM card phone book........................................................................................................................................................................
248
Add a contact to your SIM card..........................................................................................................................................................................
248
Copy contacts from your SIM card to your contact list......................................................................................................................................
248
Copy a contact from your contact list to your SIM card.....................................................................................................................................
248
Change or delete a SIM card contact.................................................................................................................................................................
249
Store text messages on your SIM card...............................................................................................................................................................
249
Change the display name for a phone number..................................................................................................................................................
249
About SIM card security.....................................................................................................................................................................................
249
Protect your SIM card with a PIN code...............................................................................................................................................................
250
Change the SIM card PIN code...........................................................................................................................................................................
250
Security...............................................................................................................................................................................................................
251
Security basics....................................................................................................................................................................................................
251
Password keeper................................................................................................................................................................................................
253
Encryption..........................................................................................................................................................................................................
255
Memory cleaning................................................................................................................................................................................................
257
Certificates.........................................................................................................................................................................................................
258
PGP keys.............................................................................................................................................................................................................
265
Certificate servers..............................................................................................................................................................................................
270
Key store.............................................................................................................................................................................................................
272
Smart cards.........................................................................................................................................................................................................
274
VPN settings.......................................................................................................................................................................................................
277
Verify security software manually......................................................................................................................................................................
278
Third-party application control..........................................................................................................................................................................
279
Troubleshooting: Security..................................................................................................................................................................................
282
Service books and diagnostic reports.................................................................................................................................................................
283
Accept, delete, or restore a service book...........................................................................................................................................................
283
Run a diagnostic report......................................................................................................................................................................................
283
View, submit, or delete a diagnostic report.......................................................................................................................................................
283
Set a default recipient for diagnostic reports.....................................................................................................................................................
284
I cannot run or submit a diagnostic report.........................................................................................................................................................
284
View the version number of the BlackBerry Device Software on your device...................................................................................................
284
Synchronization..................................................................................................................................................................................................
285
About synchronization.......................................................................................................................................................................................
285
Reconcile email over the wireless network........................................................................................................................................................
285
Delete email on your device and in your email application on your computer.................................................................................................
286
Synchronize organizer data over the wireless network.....................................................................................................................................
286
About synchronization conflicts.........................................................................................................................................................................
286
Manage email reconciliation conflicts................................................................................................................................................................
287
Manage data synchronization conflicts..............................................................................................................................................................
287
About backing up and restoring device data......................................................................................................................................................
287
Empty the deleted items folder on your computer from your device...............................................................................................................
288
Troubleshooting: Synchronization.....................................................................................................................................................................
288
Accessibility options...........................................................................................................................................................................................
290
About accessibility options.................................................................................................................................................................................
290
Screen accessibility options................................................................................................................................................................................
290
Audio and phone accessibility options...............................................................................................................................................................
291
Typing accessibility options................................................................................................................................................................................
293
Calculator...........................................................................................................................................................................................................
295
Use the calculator...............................................................................................................................................................................................
295
Convert a measurement.....................................................................................................................................................................................
295
BrickBreaker.......................................................................................................................................................................................................
296
About BrickBreaker............................................................................................................................................................................................
296
BrickBreaker capsules.........................................................................................................................................................................................
296
BrickBreaker scoring...........................................................................................................................................................................................
297
Play BrickBreaker................................................................................................................................................................................................
297
Adjust the volume..............................................................................................................................................................................................
297
Set the paddle speed..........................................................................................................................................................................................
298
Word Mole game................................................................................................................................................................................................
299
Word Mole game basics.....................................................................................................................................................................................
299
Single-player games............................................................................................................................................................................................
300
Multiplayer games..............................................................................................................................................................................................
301
Troubleshooting: Word Mole.............................................................................................................................................................................
302
Glossary..............................................................................................................................................................................................................
303
Legal notice........................................................................................................................................................................................................
308